TERMS OF SERVICE
These terms are the agreement between you and West Design Lab AB for the use of LET’S GET. By making an account or using the service you accept them. They are written to be read, not to be survived.
01WHAT THE SERVICE IS
LET’S GET is a tool for planning and running the schedule of an event. It takes a run of show, works out who is responsible for what, sends each person only their own part, collects their confirmations, and tracks the day as it runs.
It is a coordination tool. It does not perform any part of the event and it does not supervise anyone. The people running your event are yours, and so is the event.
02YOUR ACCOUNT
You need an account to save an event. Sign-in is by a link sent to your email address or through Google — there is no password to lose. Anyone with access to your email can therefore reach your account, so keep that mailbox secure.
You must be at least 18 and, if you are acting for a company, you must be entitled to accept these terms on its behalf. Keep the details on your account accurate; we use them to reach you about your events.
03THE PEOPLE YOU ADD
To be useful the service needs the names and contact details of other people: vendors, the wedding party, whoever is speaking, and sometimes guests. You add them, and you are responsible for them.
By adding someone — and confirming it at the point you add them — you represent that the person agreed to receive coordination messages about that event by the channel you gave (email or SMS), that you are entitled to give us their details, and that contacting them is lawful where they are. The service sends only transactional messages about the event — a link, a confirmation, a change of time or place — never marketing. You must not use it to message anyone who has asked to stop.
Everyone reached by the service gets a link that lets them see their own part and no more. Anyone can opt out at any time — by replying STOP to a text, an unsubscribe link in an email, or by asking you or us — and is removed at once. How opt-in and opt-out work is set out in the Privacy Policy.
04WHAT YOU MAY NOT DO
Do not use the service to break the law, to harass anyone, to send bulk unsolicited messages, or to store material you have no right to. Do not attempt to reach another customer’s event, to work around the limits of your plan, to take the service apart, or to resell it as your own.
We may suspend an account that is doing any of these, and we will tell you why unless we are not permitted to.
05FREE AND PAID
Building an event is free, always, including importing a schedule, arranging it, and rehearsing the day. Sending is the paid part: to send links, revisions, or day-of notifications, the event must be paid for.
There is no subscription. You pay once per event and that event is yours — it does not expire, and it is not withdrawn if you never buy another one.
- THE DAY — $49 ONCE. THE WEDDING DAY · 400 MESSAGES
- THE WEEKEND — $89 ONCE. REHEARSAL OR PREP DAY · THE WEDDING · THE MORNING AFTER · 700 MESSAGES
Prices are in US dollars and exclude tax, which is added at checkout based on your billing address. The base covers an ordinary wedding outright, guests included. A longer event is a larger edition (THE WEEKEND), and a planner running a season can prepay a pack of events at a lower price each — bought once, never expiring.
06PAYMENT AND REFUNDS
Payment is handled by Stripe. Card details go to Stripe directly and this service never receives them.
Every charge is a single charge for one event. Nothing renews, so there is nothing to cancel and no date to remember.
If the service fails to send what you paid for it to send, tell us and we will refund that event. Beyond that we do not refund a period that has already run. Nothing here limits any refund right you have under the law where you live.
07THE DAY IS STILL YOURS
This is the clause to read twice. LET’S GET helps you run an event; it does not guarantee that the event runs. Messages depend on email and mobile networks we do not control, and can be delayed, filtered, or not delivered at all. Devices lose signal. Venues lose power. People do not read what they are sent.
The service is provided as it is, without any warranty that it will be uninterrupted or error-free. It is not a substitute for a planner’s judgement, for confirming something important by voice, or for having a plan that survives a phone going flat. Keep one.
08LIABILITY
Nothing in these terms excludes liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be excluded.
Subject to that: we are not liable for indirect or consequential loss, for lost profit, revenue, or goodwill, or for the cost of an event that did not go as planned. Our total liability to you for all claims in any twelve-month period is limited to what you paid us in that period.
If you are a consumer rather than a business, your statutory rights are unaffected by this clause.
09YOUR CONTENT
Your schedules, your event, and the details of the people on it remain yours. You give us only the permission we need to run the service for you: to store that material, to show it to the people you have chosen, and to pass an uploaded schedule to our reading provider so it can be turned into cues.
We do not sell your data, and we do not use the contents of your events to train any model. How we handle personal data is set out in the Privacy Policy.
10ENDING IT
You can stop using the service at any time and ask us to delete your account. We may end this agreement if you break these terms, or with reasonable notice if we stop offering the service — in which case we will refund any period paid for and not used, and give you a chance to export your events first.
11CHANGES
We may change these terms. If a change matters to you we will tell you by email at least 30 days before it takes effect, and you may end the agreement instead of accepting it. The date at the top of this page is always the version in force.
12LAW, AND HOW TO REACH US
These terms are governed by Swedish law, and the courts of Sweden have jurisdiction — except that if you are a consumer, you keep the protection of the mandatory law of the country you live in, and may bring proceedings there.
Write to support@letsget.io. A person reads it.
West Design Lab AB · ORG. 559583-3319 · VAT SE559583331901 · Vitmossvägen 296, 754 72 Uppsala, Sweden