MESSAGING & CONSENT
How LET’S GET texts and emails the people on an event — what we send, how they agreed to it, and how they stop. Written for the people who receive the messages, and for the carriers who carry them.
01WHAT WE SEND, AND WHAT WE DON'T
LET’S GET runs the schedule for weddings and one-off events. When a planner sets up an event, the service sends the people on it — vendors, staff, and invited guests — the messages that keep the day coordinated, by SMS and email.
Every message is transactional and tied to that one event:
- a private link to that person’s run of show;
- a request to confirm the part they’re responsible for;
- an alert when a cue’s time or location changes on the day.
We never send marketing or promotional content on these channels. A text reads, for example: “LET’S GET: Sofia & Erik, Sat Jul 11 — [cue] moved to 18:00. Your run of show: [link]. Reply STOP to opt out.” Message and data rates may apply.
02HOW PEOPLE OPT IN
Nobody can put a stranger on this list. There is no open sign-up page anyone can find, and no SMS keyword to text — the two doors that let a number arrive without a person behind it. Consent is given twice, and the second time is the recipient’s own act:
- THE PLANNER AFFIRMS CONSENT. When a planner adds someone, they must confirm — a required checkbox — that the person agreed to receive coordination messages about that event. Planners work with these people, or invited them; the first contact rests on that relationship and that affirmation.
- THE RECIPIENT AGREES, THEMSELVES. The first time they open their private link, before a single message is sent, they are asked where to reach them — and they type their own phone number into their own form. Under it sits one box, unchecked, naming SMS in as many words: what the messages are about, that frequency varies, that rates may apply, and that STOP ends it. The button that finishes the step stays disabled until they tick it. This form is not public and cannot be reached without their own link; it exists so the person on the phone, not the planner, is the one who says yes to being texted.
SEE IT WITHOUT AN ACCOUNT. The consent step above is a live screen, not a description of one. It runs on a fixture wedding that belongs to nobody, so anyone — a recipient wondering what they agreed to, or a carrier checking that we ask at all — can open it and read the exact words: the vendor’s own view, then CONFIRM.
03HOW TO OPT OUT
Anyone can stop the messages at any time, and it takes effect at once:
- reply STOP to any text;
- use the unsubscribe link in any email;
- or ask the planner, or us at support@letsget.io, to remove you.
Once someone opts out they hear nothing further for that event unless they ask to be added back.
04YOUR NUMBER, AND YOUR DETAILS
A phone number or email given for messaging is used only to send that event’s own messages. It is never sold, and never shared for anyone else’s marketing. The fuller account of what we hold and why is in the Privacy Policy; the terms the planner agrees to when adding people are in the Terms of Service.
West Design Lab AB · ORG. 559583-3319 · VAT SE559583331901 · Vitmossvägen 296, 754 72 Uppsala, Sweden